Frequently asked questions
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UpGreen is portfolio-level EPC compliance and retrofit roadmapping software for UK commercial and residential property. It is used by asset managers, property owners, third-party intermediaries (TPIs), energy consultancies, retrofit consultancies, sustainability advisors, surveyors, QS firms and retrofit contractors to assess MEES risk, estimate retrofit Capex, identify exemption opportunities, prioritise survey spend, and manage portfolio compliance on an ongoing basis.
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A live model of your property portfolio. The initial 48-hour Phase 0 analysis populates it from an address list. From then on, the model stays current — new EPCs lodged on the public register refresh automatically, surveys and reports are uploaded against individual assets, acquisitions and disposals update the portfolio, and every change is logged. It replaces the spreadsheet-and-PDF-folder approach to portfolio compliance management.
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A generic EPC pull tells you the current band. UpGreen tells you the exposure, the cost to fix, the exemption opportunities, the stale certificates, the valuation impact, the rental impact and the sequencing — for every asset in the portfolio, in 48 hours. And it keeps the picture current as the portfolio changes.
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UK property owners, asset managers and investors directly. UK TPIs, energy consultancies, retrofit consultancies, sustainability advisors, surveyors, QS firms and retrofit contractors as a Phase 0 service and ongoing virtual estate platform for their clients.
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UpGreen pulls EPC certificate data from the public MHCLG Open EPC Register and combines it with cost curves built from real quantity surveyor and contractor pricing on completed UK retrofit projects. For each address, the platform models the relevant interventions — LED lighting, insulation, PV, air-source heat pumps, and others — against the building's archetype, floor area and current EPC band. The output is a costed, prioritised intervention plan delivered within 48 hours. No energy bills, floor plans or site access required.
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UpGreen's Capex estimates are validated within 5–10% of implemented project quotes when the same interventions are used. The cost curves are continuously updated against real QS and contractor pricing rather than generic benchmarks. The figures are accurate enough to scope spend, sequence work and decide which buildings justify a full survey — but they are not a substitute for a tendered quote on the specific asset. Where users upload their own QS quotes, the platform recalibrates against those figures for that user's book.
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The MHCLG Open EPC Register, real QS and contractor cost data from completed UK projects, valuation assumptions developed with lender panels, public rental data, Companies House, Ordnance Survey and the Google Maps API for roof area and solar potential. User uploads — surveys, retrofit completion records, rent rolls — recalibrate the platform's assumptions against actuals.
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UpGreen uses machine learning models for cost estimation. Address matching is deterministic and statistical, not language-model-based — the same address list returns the same matches every time. The valuation, exemption and intervention models use standard physics and regulatory methodology. An optional AI qualitative summary feature is available on enterprise plans for board and committee narratives, but every figure on the platform is grounded in source data, not generated by a language model.
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UpGreen runs deterministic, statistical matching against the MHCLG Open EPC Register and Ordnance Survey data. Every match comes with a downloadable match report showing the original address you supplied, the matched EPC address, the reason for the match, and the band and inspection date. False positives can be archived directly in the platform; the system learns from corrections.
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UpGreen covers any UK property with an EPC: commercial offices, retail, industrial, hospitality, mixed-use and residential — including social and affordable housing. The platform has been used on portfolios from single buildings to over 12,000 properties. Both domestic and non-domestic EPCs are supported.
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Both. The platform was built for portfolios but works for single assets — useful for individual owners, single-deal due diligence and grant funding applications.
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Currently UK-only. Data and models are calibrated to UK regulation, the EPC register, UK QS pricing and UK lender panels. Expansion to comparable regulatory environments is on the roadmap.
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No. UpGreen sits upstream of both. It is a Phase 0 triage layer that tells you which assets need an EPC reassessment, which warrant a full survey, and which qualify for MEES exemptions — before you commission that work. Accredited EPC assessors and PAS 2035 retrofit coordinators are still required to deliver compliant certificates and Level 5 retrofit assessments. UpGreen helps focus their time on the right buildings and captures their output afterwards.
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Digital twin and detailed energy modelling tools are designed to go deep on individual buildings — typically requiring site surveys, BIM data, or extensive metering. UpGreen is the opposite: it works across hundreds or thousands of assets with minimal input, and is designed to identify which buildings warrant that deeper analysis in the first place. It is not a replacement for digital twins or full energy audits; it is the upstream filter that tells you where to deploy them.
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Yes. UpGreen has been used on social housing portfolios from a few hundred to over 12,000 units. For social housing providers, the platform identifies stale EPCs likely to already meet C under reassessment, prioritises stock investment around tenant cycles, and flags ECO4 and SHDF grant eligibility. The framing focuses on opex reduction, compliance and grant capture rather than valuation uplift, given rental constraints.
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Yes. Pre-acquisition portfolio analysis is a common use case. Outputs include EPC exposure, retrofit Capex, exemption coverage, valuation impact and rental impact — all relevant inputs to acquisition pricing or covenant negotiation. After acquisition, the assets fold into the existing virtual estate.
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Yes. Partners — TPIs, energy consultancies, retrofit consultancies, sustainability advisors, surveyors, QS firms — deliver UpGreen analysis to their clients under white-label or co-branding arrangements. The Phase 0 analysis is the entry point; the ongoing virtual estate becomes a recurring revenue line for the partner.
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An address list. That is the only required input — no energy bills, floor plans, building specifications or questionnaires. A Companies House or registered society number can be used in place of an address list for portfolio analysis where ownership is the starting point. UpGreen handles the data matching against the EPC register.
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Less than a second per address on the first run. Once the virtual estate is populated, the dashboard is available on demand — additional addresses, document uploads and portfolio changes update in real time.
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Yes. UpGreen is designed to be white-labelled by partners — TPIs, energy consultancies, retrofit consultancies, sustainability advisors, surveyors, QS firms and retrofit contractors — so they can deliver portfolio analysis under their own brand. Direct clients receive UpGreen-branded, board-ready reports. White-label use is included in the partner white-label plan.
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Yes. Survey reports, retrofit completion certificates, MEES exemption filings, rent rolls and asset management documents can be uploaded against individual assets. The platform integrates them into the portfolio model. Uploaded data reduces the monthly subscription via the survey upload discount — the more accurate the platform becomes for your book, the less you pay.
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Yes. When new EPCs are lodged on the MHCLG Open EPC Register against assets in your portfolio, the platform picks them up automatically and refreshes the relevant figures.
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Direct subscription £500/month. Per-address analysis from £150. Partner trial £500/month for three months. Standard partner subscription £1,000/month plus £2 per EPC analysed. White-label £2,000/month. Enterprise priced to scope. Survey uploads reduce the monthly fee on every plan.
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The platform runs the analysis automatically. The UpGreen team reviews every output before delivery to flag anomalies, missing matches and edge cases. Subsequent platform access is on demand.
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UpGreen was founded by Puja Balachander (CEO) and Feras Al-Saab (CTO). The team includes engineers, data scientists and built-environment specialists. Based in London, working with portfolios across England, Scotland and Wales.
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UpGreen is not an accreditation body and does not issue EPCs, DECs, TM44s, SAP or SBEM calculations, or PAS 2035 Level 5 retrofit assessments. The platform works upstream of accredited assessors and integrates their outputs once issued.
